Below is the flow of how WhatsApp Pay works:īusinesses using WhatsApp Pay can generate a payment request or send a payment link to their customers through the chat conversation. To utilize WhatsApp Pay, businesses and customers must first have a WhatsApp account linked to their mobile phone number. Have a business in Malaysia but WhatsApp Pay is not available? Find out other payment alternatives for your business in Malaysia. Peer-to-peer transactions are not yet available in Singapore through WhatsApp Pay. However, it's important to note that in Singapore, WhatsApp Pay is limited to making payments to businesses only. In addition to India and Brazil, WhatsApp Pay is also available in Singapore. These countries have been at the forefront of WhatsApp Pay's initial rollout, allowing businesses and individuals to make payments directly within the app. WhatsApp Pay is currently available in selected countries, primarily in India and Brazil. Additionally, the integration of WhatsApp Pay within the messaging app ensures a seamless flow of communication between businesses and customers, allowing for efficient transactional interactions. This simplicity and convenience make WhatsApp Pay a game-changer for businesses, as it reduces friction in the payment process and saves customers valuable time. The customer can then simply follow the instructions, select their preferred payment method, and complete the transaction without ever leaving the chat interface. Instead, transactions can be initiated and completed directly within the chat window, making the payment process seamless and efficient.įor instance, when a customer wants to make a payment with WhatsApp, the business can generate a payment request or send a payment link within the chat. WhatsApp Pay is a convenient payment service integrated into the WhatsApp messaging app that enables businesses to accept payments from customers without having to navigate through external websites or separate payment gateways.
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